Mining App Reviews for User Feedback Analysis in Requirements Engineering: A Project Report
This program is tentative and subject to change.
Mining app reviews has emerged as a valuable practice in requirements engineering, providing insights into feature usage trends, user satisfaction, and emerging software issues. While recent advances in natural language processing have enhanced review analysis, challenges persist in feature extraction, sentiment ambiguity, and the scalability of automated methods, among others. This project report presents our research efforts in app review mining, focusing on methodological, software-based, and data-driven contributions. We explore both supervised and unsupervised learning approaches, leveraging large language models for key tasks such as feature identification, competition analysis, and emotion extraction. Additionally, we develop open-source tools and datasets to support reproducibility and adoption of our methods. Our findings highlight the potential of large language models in automating user feedback analysis while identifying gaps that require further research, particularly in addressing model reliability and evaluation challenges.
This program is tentative and subject to change.
Mon 7 AprDisplayed time zone: Brussels, Copenhagen, Madrid, Paris change
14:00 - 15:30 | |||
14:00 60mTalk | Evaluating Linguistic Abilities of Neural Language Models Workshops Alessio Miaschi ItaliaNLP Lab, Institute for Computational Linguistics “A. Zampolli” (CNR-ILC), Pisa | ||
15:00 30mPaper | Mining App Reviews for User Feedback Analysis in Requirements Engineering: A Project Report Workshops Quim Motger Universitat Politècnica de Catalunya, Marc Oriol Universitat Politècnica de Catalunya, Max Tiessler Universitat Politècnica de Catalunya, Xavier Franch Universitat Politècnica de Catalunya, Jordi Marco Universitat Politècnica de Catalunya |